Configure

Operations Management

Operations Management - $749/month or $7,490/year

Larger properties, service departments and established business systems.

• One supported website and one agreed existing operational workflow
• 6 hours of total content, configuration and routine development per month
• Weekly checks of the agreed public booking, store or service-request path
• Monthly 30-minute operations review, separate from your work allowance
• Priority care-ticket routing and a documented escalation/contact plan

One supported website and one agreed existing booking, store, service-request or staff workflow. Includes the Website Care baseline, 6 hours of total content/configuration/routine development and troubleshooting per service month, weekly agreed public-path checks, monthly reporting and a monthly 30-minute operations review outside the work allowance. Existing custom applications and supplier/staff integrations require a compatibility and dependency review before management begins. Priority tickets and an escalation/contact plan are included. Staff scheduling, service-writer requests and release coordination must fit the included work allowance and supported existing system. New modules, major features, large data jobs and application rebuilds are separately quoted. Rapid-access chat, on-call staffing, after-hours coverage and response targets are available only through a separately agreed custom support arrangement.

One website per plan. Monthly and annual plans renew on the selected billing cycle; annual billing prepays 12 service months at the price of 10. Monthly work allowances reset and do not roll over or become one annual pool. Calls listed outside the allowance are additional included review time. We agree task estimates and priorities before using the allowance; extra work requires approval, with no automatic overage charge. Hosting, domains, software licenses, provider fees and tax are separate. Major pre-existing repairs, malware cleanup and migrations are quoted separately. Existing TooFast managed-hosting entitlements continue unchanged.

Payment starts onboarding. We contact you within two business days to arrange secure access, confirm compatibility and establish the care baseline. Active management begins after that review. Submit requests through the client portal and select the care service as the Related Service. Rapid-access chat, on-call or after-hours support and response targets require a separately agreed coverage arrangement. No universal instant, one-hour, 24/7 human-response or resolution promise applies.

Do not put passwords, API keys or payment information in checkout fields. For unsupported platforms or a combined store/booking/custom application, request a fit review before ordering. Existing service terms apply to cancellation.

Read the complete care-plan scope